John O'Neil established The W.J. O'Neil Company in 1983 with a focus on outstanding quality and service to each and every customer.

This conviction hasn't changed - and that's why much of W.J. O'Neil's businessis from satisfiedclient recommendations. This dedication to excellence has helped our company achieve its highly respected reputation.

At W.J. O'Neil Company, our technicians use the latest in technology for communication among our employees as well as our customers. In short, our technicians use the Field Centrix Management system to track and record information

Field Centrix Service Management System

Automated customer management
Site location and history
Site specific equipment & material needs
Understanding of contractual requirements
Rapid personal response team

Intelligent mobile service devices
Real-time receipt of service request
Access to comprehensive service history, site, and equipment data
Equipment diagnostics for quick troubleshooting
Custom equipment tasking for consistent and reliable service performance
Automated call escalation
Internet Access for manufacturer information access

Real-time wireless work ticket transmission
Instantaneous delivery to facility representative
Time and date stamp of services provided